Get step-by-step instructions to help you with Automatic Tuning,
Parental Controls, purchasing PPV programs, resetting channels and
VCR tips. These instructions apply to customers that have the Residential
Gateway remote control (as pictured below). If you are using
the Motorola
DCT2500 Cable Receiver and remote control, click here for instructions (757kb pdf)
on set-up.
Residential
Gateway Features and Basic TV/VCR Set Up
Features Caller ID
Caller ID will be displayed on your TV screen when you receive a call.
You must subscribe to Caller ID feature on your telephone.
To set up your Caller ID feature:
Press the “MENU” button
to go to the main menu. Highlight and select “TELEPHONE
SERVICES”. From the “Telephone Services”
menu, select “CALLER ID SETUP”;
highlight to turn “On” or “Off”. You can also
set the “CALLER ID DISPLAY TIME”
by highlighting this one and change the time by using the left or
right arrow key to the desired display time. Then hit the “EXIT”
button on the remote when completed. Caller ID can be displayed on
all TV sets.
Voice Mail
Voice Mail indicator can be displayed on your TV screen if you subscribe
to that service. When you receive a Voice Mail , a pop-up appears
indicating a message is waiting. The message light on the front of
the Residential Gateway will also be lit.
To set up your Voice Mail feature:
Press the “MENU” button
to go to the main menu. Highlight and select “TELEPHONE
SERVICES”. From the “Telephone Services”
menu, select “VOICE-MAIL SET UP”
highlight to turn “On” or “Off”. You can also
set the “VOICE MAIL DISPLAY TIME”
by highlighting this one and change the time by using the left or
right arrow key to the desired display time. Then hit the “EXIT”
button on the remote when completed.
Basic TV Set Up Automatic Tune
Automatic Tune automatically programs your TV to change over to your
selected program at the specified time.
To set up the Automatic Tune feature:
• Press “GUIDE” and highlight the program you wish
to tune to – Press SELECT
• When the description of the program appears, arrow over to
“ACTIONS” – Press SELECT
• Arrow down to “SCHEDULE AUTOMATIC TUNE” – Press
SELECT
• Choose your desired time frame (One Time, Every Mon-Fri, Once
a Week) – Press SELECT
•”AUTOMATIC REQUEST ACCEPTED”
• Exit until you reach the desired Menu level.
Parental Controls
Parental Controls allow viewers to set controls over content and rating,
channels, time, set-top and also temporarily unlock the above mentioned.
To set Parental Controls:
• Press “MENU”
• Use the blue arrow keys to highlight “PARENTAL CONTROL”
– Press SELECT
•Use the blue arrow keys to highlight “PARENTAL CONTROL
LOCKS” – Press SELECT
• “Please enter your Parental Control Password”
appears on-screen (use keypad on remote to enter four-digit code)
• “Please re-enter your Parental Control Password”
appears on-screen (use keypad on remote to re-enter four-digit code)
Parental Control Lock Option:
• Unlock All Locks – temporarily unlock all Parental Control
locks
• Lock Set-Top Box Now – temporarily lock the set-top
box to prevent TV viewing
• Lock By Channel – select the channels that you want
to lock
• Lock by Rating & Content – select the rating
and content you want to block
• Lock by Time – select a time to lock your TV
After you select which option you want to apply as your Parental Control
Lock – Press SELECT and follow the individual on-screen
directions for each option (listed on the bottom of each screen).
Purchase PPV Program
Purchase PPV Program up to 10 minutes into the start of a program.
The PPV preview for the program will last up to 0 minutes from the
start time.
To use:
• Press the PPV button on the remote control (top left)
• Use the blue arrow keys to highlight the program you wish
to purchase – Press SELECT
• Use the blue arrow keys to highlight “BUY” – Press
SELECT
• A blue box appears with instructions “Press SELECT to
purchase this program” – Press SELECT
• A blue box appears “Thank You for Your Purchase”
• EXIT until you reach the desired Menu level
Cancel PPV Program
Cancel a PPV Program up to 10 minutes into the program.
To cancel:
• Press the PPV button on the remote control
• Use the blue arrow keys to highlight the PPV program that
you wish to cancel – Press SELECT
• Use the blue arrow keys to highlight “Action”
– Press SELECT
• Use the blue arrow keys to “Cancel this Purchase”
– Press SELECT
• A blue box appears with instructions “Press SELECT to
Cancel this Purchase” – Press SELECT
• A blue box appears “Your Purchase has been Canceled”
• EXIT until you reach the desired Menu level
Resetting Channels
Resetting Channels will be a maintenance item customers may wish to
perform when they notice their channel lineup has changed or when
TV channels are out of numeric order on the Menu.
To reset channels:
• Press MENU button on the remote control
• Use the blue arrow keys to highlight “Set Up the Channels”
– Press SELECT
• Use the blue arrow keys to “Change Channel Order”
– Press SELECT
• Use the left blue arrow key to “Reset” – Press
SELECT
• “OK” – Press SELECT
• A blue box appears “The Channel Order Has Been Reset”
• EXIT until you reach the desired Menu level
VCR Set Up VCR Tips
VCR Tips provide basic diagrams and instructions for setup and use
of a VCR with our RG device, located in your home. In most cases,
the setup will require 3 remote control devices per TV/VCR combo:
1 RG remote, which is provided with our RG; 1 VCR remote, which comes
with store purchased VCR’s; and 1 TV remote, which comes with
store purchased TV’s.
For each setup, be sure that the coaxial cable routes out of the RG
and through your VCR before connecting to your TV. Also try to program
your VCR with the current date and time, following instructions provided
with your VCR.
In all cases, when you are finished using your VCR, it will be necessary
for you to revert back to the BASIC TV/VCR setup as shown below.
Basic TV/VCR Set Up
Using the illustration above, place and wire your VCR between the
RG and TV in each instance of a TV/VCR combination. Also, check the
back of the VCR to be sure the “TV” switch is correctly
positioned, and that the VCR and TV are correctly tuned (using remote
controls that came with each device).
To watch TV and change channels, use the RG remote. It is not necessary
to have the VCR turned on to watch TV.
Playing a VCR Tape and Recording
and Watching the Same Show
To play a tape: on TV-1, simply insert the tape and press play.
On TV-2 and/or TV-3, change the TV channel to 3 (using the TV remote
or the buttons on the TV), insert tape and press play. To record and watch the same show: follow the same TV/VCR tuning
instructions as illustrated above. Then using the RG remote control,
change the channel to the show you wish to watch/record, insert a
tape and press record on your VCR.
Be sure to re-tune the VCR according to the
Basic TV diagram when finished recording.
Watching One Show While Recording
Another at the Same Time
This function requires the use of two TV Streams and two RG remotes.
Follow the simple illustration above for tuning your VCR and TV. Then
use the second RG remote control (from TV-2 or TV-3) to find the show
you wish to record, insert a tape and press record on your VCR. Then
using your VCR remote, press your TV/VCR button OFF.
Now, using your RG remote control from TV-1, you can change the television
to watch a different show.
Note: it is a good idea to label your RG remote controls before
moving them throughout the house.
Be sure to re-tune the VCR according to the
Basic TV diagram when finished recording.
Timed Program Recording While at
Home or Away with TV Off
Using your VCR instruction booklet, follow instructions for programming
time, date and timed program recording.
Program your VCR to record channel 4. Then use the RG remote to auto
tune (see Automatic Tune instructions).
Important: If you wish to record a program while the TV is
turned off, then use the TV power button on the face of the TV. Do
not use the green power button on the RG remote, as this will turn
off the Stream to the VCR as well.
Recording on the Second TV (Stream
2) While Watching the Same Channel
Turn the TV set on by the TV remote or manually on the TV set. Tune
the TV to channel 4. Then Turn your VCR power button by the remote
or manually on the VCR, then hit the TV/VCR button on the remote.
While you still have the VCR remote, tune the TV to channel 7 (second
stream), you should have a clear picture. Then use the Cable TV remote
and tune to what ever channel you would like to record. You can then
push the record button on the remote or set the timer to come on and
record.
Recording on the Second TV While
Away
Follow the steps above: set the timer on the VCR to come on and record
on channel 7 at the correct time you want. Tune to the channel you
want to record by the Cable TV remote. Then you can turn VCR off and
then turn the TV set off by the TV remote or manually on the set.
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